{"id":159,"date":"2026-02-05T12:17:00","date_gmt":"2026-02-05T12:17:00","guid":{"rendered":"https:\/\/millsteinorthopedics.com\/?page_id=159"},"modified":"2026-04-03T15:31:00","modified_gmt":"2026-04-03T20:31:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/millsteinorthopedics.com\/?page_id=159","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Millstein Orthopedics\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t2080 Century Park East, Suite 1204\nLos Angeles, CA 90067\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Privacy Officer:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tNancy Usher ((310) 595-1030)\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Effective Date<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Updated 9\/15\/15<\/p>

THIS NOTICE WAS PUBLISHED AND BECOMES EFFECTIVE ON\/OR
BEFORE JANUARY 4, 2004. NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND\u00a0DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW\u00a0IT CAREFULLY.<\/em><\/p>

A. How This Medical Practice May Use or Disclose Your Health Information<\/strong>
This medical practice collects health information about you and stores it in a chart and on a\u00a0computer. This is your medical record. The medical record is the property of this medical practice,\u00a0but the information in the medical record belongs to you.\u00a0The law permits us to use or disclose your health information for the following purposes:<\/p>

Treatment:<\/strong>\u00a0We use medical information about you to provide your medical care. We disclose\u00a0medical information to our employees and others who are involved in providing the care you\u00a0need. For example, we may share your medical information with other physicians or other\u00a0health care providers who will provide services that we do not provide. Or we may share this\u00a0information with a pharmacist who needs it to dispense a prescription to you, or a laboratory\u00a0that performs a test. We may also disclose medical information to members of your family or\u00a0others who can help you when you are sick or injured.<\/p>

Payment:<\/strong>\u00a0We use and disclose medical information about you to obtain payment for the services\u00a0we provide. For example, we give your health plan the information it requires before it will pay\u00a0us. We may also disclose information to other health care providers to assist them in obtaining\u00a0payment for services they have provided to you.<\/p>

Health Care Operations:<\/strong>\u00a0We may use and disclose medical information about you to operate this\u00a0medical practice. For example:<\/p>

\u2022 To improve the quality of care we provide.
\u2022 To get your health plan to authorize services or referrals.
\u2022 As necessary for medical reviews, legal services and audits, including fraud and abuse detection and compliance programs and business planning and management.
\u2022 We may also share your medical information with our \u201cbusiness associates,\u201d such as our billing service, which performs administrative services for us. Under California law all\u00a0recipients of health care information are prohibited from re-disclosing it except as\u00a0specifically required or permitted by law.
\u2022 We may also share your information with other health care providers, health care\u00a0clearinghouses or health plans that have a relationship with you, when they request\u00a0this information to help them with their quality assessment and improvement\u00a0activities, their training programs, their accreditation, certification or licensing\u00a0activities, or their health care fraud and abuse detection and compliance efforts.<\/p>

Appointment Reminders:<\/strong>\u00a0We may use and disclose medical information to contact and remind you\u00a0about appointments. If you are not home, we may leave this information on your answering\u00a0machine or in a message left with the person answering the phone.<\/p>

Sign In Sheet:<\/strong>\u00a0We may use and disclose medical information about you by having you sign in when\u00a0you arrive at our office. We may also call out your name when we are ready to see you.<\/p>

Notification and Communication With Family:<\/strong>\u00a0We may disclose your health information to notify or\u00a0assist in notifying a family member, your personal representative or another person responsible\u00a0for your care about your location, your general condition or in the event of your death.<\/p>

\u2022 In the event of a disaster, we may disclose information to a relief organization so that they may coordinate these notification efforts.<\/p>

\u2022 We may also disclose information to someone who is involved with your care or helps\u00a0pay for your care.<\/p>

\u2022 If you are able and available to agree or object, we will give you the opportunity to\u00a0object prior to making these disclosures to family, although we may disclose this\u00a0information in a disaster even over your objection if we believe it is necessary to\u00a0respond to the emergency circumstances.<\/p>

\u2022 If you are unable or unavailable to agree or object, our health professionals will use\u00a0their best judgment in communication with your family and others.<\/p>

Marketing:<\/strong>\u00a0We may contact you to give you information about products or services related to your\u00a0treatment, case management or care coordination, or to direct or recommend other treatments or\u00a0health-related benefits and services that may be of interest to you, or to provide you with small\u00a0gifts.<\/p>

\u2022 We may also encourage you to purchase a product or service when we see you.<\/p>

\u2022 If you are currently an enrollee of a health plan, we may receive payment for communications\u00a0to you in conjunction with our provision, coordination, or management of your health\u00a0care and related services, including our coordination or management of your health care\u00a0with a third party, our consultation with other health care providers relating to your care, or\u00a0if we refer you for health care, but only to the extent these communications describe:<\/p>

1) a\u00a0provider\u2019s participation in the health plan\u2019s network<\/p>

2) the extent of your covered benefits<\/p>

3) concerning the availability of more cost-effective pharmaceuticals<\/p>

\u2022 We will not accept any payment for other marketing communications without your\u00a0prior written authorization unless you have a chronic and seriously debilitating or life threatening\u00a0condition and we are making the communication in conjunction with our provision, coordination, or management of your health care and related services, including our coordination or management of your health care with a third party, our consultation with other health care providers relating to your care, or if we refer you for health care. Required by Law. As required by law, we will use and disclose your health information, but we will\u00a0limit our use or disclosure to the relevant requirements of the law. When the law requires us to\u00a0report abuse, neglect or domestic violence, or respond to judicial or administrative proceedings,\u00a0or to law enforcement officials, we will further comply with the requirement set forth below\u00a0concerning those activities.<\/p>

Public Health:<\/strong><\/span>\u00a0We may, and are sometimes required by law to disclose your health information to\u00a0public health authorities for purposes related to: preventing or controlling disease, injury or\u00a0disability; reporting child, elder or dependent adult abuse or neglect; reporting domestic\u00a0violence; reporting to the Food and Drug Administration problems with products and reactions\u00a0to medications; and reporting disease or infection exposure. When we report suspected elder or\u00a0dependent adult abuse or domestic violence, we will inform you or your personal representative\u00a0promptly unless in our best professional judgment, we believe the notification would place you\u00a0at risk of serious harm or would require informing a personal representative we believe is\u00a0responsible for the abuse or harm.<\/p>

Health Oversight Activities:<\/strong><\/span>\u00a0We may, and are sometimes required by law to disclose your health\u00a0information to health oversight agencies during the course of audits, investigations, inspections,\u00a0licensure and other proceedings, subject to the limitations imposed by federal and California\u00a0law.<\/p>

Judicial and Administrative Proceedings:<\/strong>\u00a0<\/span>We may, and are sometimes required by law, to disclose\u00a0your health information in the course of any administrative or judicial proceeding to the extent\u00a0expressly authorized by a court or administrative order. We may also disclose information\u00a0about you in response to a subpoena, discovery request or other lawful process if reasonable\u00a0efforts have been made to notify you of the request and you have not objected, or if your\u00a0objections have been resolved by a court or administrative order.<\/p>

Law Enforcement:<\/strong><\/span>\u00a0We may, and are sometimes required by law, to disclose your health information\u00a0to a law enforcement official for purposes such as identifying or locating a suspect, fugitive,\u00a0material witness or missing person, complying with a court order, warrant, grand jury subpoena\u00a0and other law enforcement purposes.<\/p>

Coroners:<\/strong><\/span>\u00a0We may, and are often required by law, to disclose your health information to coroners in\u00a0connection with their investigations of deaths.<\/p>

Organ or Tissue Donation:<\/strong><\/span>\u00a0We may disclose your health information to organizations involved in\u00a0procuring, banking or transplanting organs and tissues.<\/p>

Public Safety:<\/strong><\/span>\u00a0We may, and are sometimes required by law, to disclose your health information to\u00a0appropriate persons in order to prevent or lessen a serious and imminent threat to the health or\u00a0safety of a particular person or the general public.<\/p>

Specialized Government Functions:<\/strong>\u00a0<\/span>We may disclose your health information for military or\u00a0national security purposes or to correctional institutions or law enforcement officers that have\u00a0you in their lawful custody.<\/p>

Worker\u2019s Compensation:<\/strong><\/span>\u00a0We may disclose your health information as necessary to comply with\u00a0worker\u2019s compensation laws. For example, to the extent your care is covered by workers\u2019\u00a0compensation, we will make periodic reports to your employer about your condition. We are\u00a0also required by law to report cases of occupational injury or occupational illness to the\u00a0employer or workers\u2019 compensation insurer.<\/p>

Change of Ownership:<\/strong><\/span>\u00a0In the event that this medical practice is sold or merged with another\u00a0organization, your health information\/record will become the property of the new owner,\u00a0although you will maintain the right to request that copies of your health information be\u00a0transferred to another physician or medical group.<\/p>

Breach Notification:<\/strong>\u00a0<\/span>In the case of a breach of unsecured protected health information, we will\u00a0notify you as required by law. If you have provided us with a current email address, we may use\u00a0email to communicate information related to the breach. In some circumstances our business\u00a0associate may provide the notification. We may also provide notification by other methods as\u00a0appropriate.<\/p>

Research:<\/strong><\/span>\u00a0We may disclose your health information to researchers conducting research with respect\u00a0to which your written authorization is not required as approved by an Institutional Review\u00a0Board or privacy board, in compliance with governing law.<\/p>

Fundraising:<\/strong><\/span>\u00a0We may use or disclose your demographic information and the dates that you received\u00a0treatment in order to contact you for fundraising activities.
\u2022 If you do not want to receive these materials, notify the Privacy Officer listed at the top\u00a0of this Notice of Privacy Practices and we will stop any further fundraising communications.<\/p>

When This Medical Practice May Not Use or Disclose Your Health Information<\/strong><\/span>
Except as described in this Notice of Privacy Practices, this medical practice will not use or disclose\u00a0health information which identifies you without your written authorization. If you do authorize\u00a0this medical practice to use or disclose your health information for another purpose, you may revoke\u00a0your authorization in writing at any time.<\/p>

Your Health Information Rights<\/strong><\/span>
Right to Request Special Privacy Protections. You have the right to request restrictions on certain\u00a0uses and disclosures of your health information by a written request specifying what information\u00a0you want to limit, and what limitations on our use or disclosure of that information you wish to\u00a0have imposed.<\/p>

\u2022 If you tell us not to disclose information to your commercial health plan concerning\u00a0health care items or services for which you paid for in full out-of-pocket, we will abide\u00a0by your request, unless we must disclose the information for treatment or legal\u00a0reasons.<\/p>

We reserve the right to accept or reject any other request, and will notify you of our decision.<\/em><\/p>

Right to Request Confidential Communications<\/strong><\/span><\/p>

You have the right to request that you receive your\u00a0health information in a specific way or at a specific location. For example, you may ask that we\u00a0send information to a particular e mail account or to your work address. We will comply with\u00a0all reasonable requests submitted in writing which specify how or where you wish to receive\u00a0these communications.<\/p>

Right to Inspect and Copy\u00a0<\/strong><\/span><\/p>

You have the right to inspect and copy your health information, with\u00a0limited exceptions.<\/p>

\u2022 To access your medical information, you must submit a written request detailing what information\u00a0you want access to and whether you want to inspect it or get a copy of it.<\/p>

\u2022 We will charge a reasonable fee, as allowed by California and federal law.<\/p>

\u2022 We may deny your request under limited circumstances. If we deny your request to access your\u00a0child\u2019s records or the records of an incapacitated adult you are representing because we believe\u00a0allowing access would be reasonably likely to cause substantial harm to the patient, you will\u00a0have a right to appeal our decision.<\/p>

\u2022 If we deny your request to access your psychotherapy notes, you will have the right to have\u00a0them transferred to another mental health professional.
\u2022 If your written request clearly, conspicuously and\u00a0specifically asks us to send you or some other person or entity an electronic copy of your\u00a0medical record, and we do not deny the request as discussed above, we will send a copy of the\u00a0electronic health record as you requested, and will charge you no more than what it cost us to\u00a0respond to your request.<\/p>

Right to Amend or Supplement<\/strong><\/span><\/p>

You have a right to request that we amend your health information\u00a0that you believe is incorrect or incomplete.<\/p>

\u2022 You must make a request to amend in writing, and include the reasons you believe the information is inaccurate or incomplete.<\/p>

\u2022 We are not required to change your health information, and will provide you with\u00a0information about this medical practice\u2019s denial and how you can disagree with the\u00a0denial.<\/p>

\u2022 We may deny your request if we do not have the information, if we did not create the\u00a0information (unless the person or entity that created the information is no longer\u00a0available to make the amendment), if you would not be permitted to inspect or copy the\u00a0information at issue, or if the information is accurate and complete as is.<\/p>

\u2022 You also have the right to request that we add to your record a statement of up to\u00a0250 words concerning any statement or item you believe to be incomplete or incorrect.<\/p>

Right to an Accounting of Disclosures<\/strong><\/span><\/p>

You have a right to receive an accounting of disclosures of\u00a0your health information made by this medical practice, except that this medical practice does not\u00a0have to account for the disclosures provided to you or the following:
\u2022 A request by you via written authorization,
\u2022 For treatment (described in paragraph 1 )
\u2022 For payment (described in paragraph 2)
\u2022 For health care operations (described in paragraph 3)
\u2022 For notification and communication with family (described in Para 6)
\u2022 For specialized government functions (described in Para 16) of Section A of this\u00a0Notice of Privacy Practices or disclosures for purposes of research or public health\u00a0which exclude direct patient identifiers, or which are incident to a use or disclosure\u00a0otherwise permitted or authorized by law, or the disclosures to a health oversight agency\u00a0or law enforcement official to the extent this medical practice has received notice from\u00a0that agency or official that providing this accounting would be reasonably likely to\u00a0impede their activities.<\/p>

You have a right to a paper copy of this Notice of Privacy Practices, even if you have previously\u00a0requested its receipt by e-mail.<\/p>

If you would like to have a more detailed explanation of these rights or if you would like to exercise\u00a0one or more of these rights, contact our Privacy Officer listed at the top of this Notice of Privacy\u00a0Practices.<\/p>

Changes to this Notice of Privacy Practices<\/strong><\/span>
We reserve the right to amend this Notice of Privacy Practices at any time in the future. Until such\u00a0amendment is made, we are required by law to comply with this Notice. After an amendment is\u00a0made, the revised Notice of Privacy Protections will apply to all protected health information that we\u00a0maintain, regardless of when it was created or received. We will keep a copy of the current notice\u00a0posted in our reception area, and a copy will be available at each appointment.\u00a0We will also post the current notice on our website.<\/p>

Complaints<\/strong><\/span>
Complaints about this Notice of Privacy Practices or how this medical practice handles your health\u00a0information should be directed to our Privacy Officer listed at the top of this Notice of Privacy\u00a0Practices.<\/p>

If you are not satisfied with the manner in which this office handles a complaint, you may submit a\u00a0formal complaint to:
Region IX. Office for Civil Rights
U.S. Department of Health & Human Services
90 7th Street, Suite 4-100
San Francisco, CA 94103
(415) 437-8310; (415) 437-8311 (TDD)
(415) 437-8329 FAX
OCRMail@hhs.gov<\/p>

The complaint form may be found here:<\/p>

www.hhs.gov\/ocr\/privacy\/hipaa\/complaints\/hipcomplaint.pdf<\/p>

You will not be penalized for filing a complaint.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrivacy Policy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Privacy Policy Millstein Orthopedics 2080 Century Park East, Suite 1204 Los Angeles, CA 90067 Privacy Officer: Nancy Usher ((310) 595-1030) Effective Date Updated 9\/15\/15 THIS NOTICE WAS PUBLISHED AND BECOMES EFFECTIVE ON\/ORBEFORE JANUARY 4, 2004. NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND\u00a0DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":101,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-159","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/pages\/159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=159"}],"version-history":[{"count":10,"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/pages\/159\/revisions"}],"predecessor-version":[{"id":3631,"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/pages\/159\/revisions\/3631"}],"up":[{"embeddable":true,"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=\/wp\/v2\/pages\/101"}],"wp:attachment":[{"href":"https:\/\/millsteinorthopedics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}